There are two paradigm challenging forces at play in marketing today. One is obvious – the shift to digital and social media. The other is somewhat less widely known but no less significant, being the new understanding of consumer psychology offered by behavioural science and neuroscience. What isn’t recognised is that the frameworks they suggest … Continue reading
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Why Coles is ‘better’ than Woolworths
During a recent Sunday family lunch my nine year-old daughter made the matter-of-fact statement “You know, Coles is better than Woolworths”. Given the speed at which her attention shifts this comment could have been both the start and end of this particular topic. But as it piqued my curiousity I had to ask “Why”; fully … Continue reading